Category Archives: Ticker Tape

About the General Practice Data for Planning and Research data collection (GPDPR)


Choose if data from your health records is shared for research and planning


  1. Overview
  2. How confidential patient information is used
  3. When your choice does not apply
  4. Make your choice

Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.

You can choose to stop your confidential patient information from being used for research and planning. You can also make a choice for someone else like your children under the age of 13.

Your choice will only apply to the health and care system in England. This does not apply to health or care services accessed in Scotland, Wales, or Northern Ireland.

This information is also available in other languages and formats.


Coronavirus update

To help the NHS respond to coronavirus, your information may be used for coronavirus research purposes even if you have chosen not to share it. Any information used will be shared appropriately and lawfully.

What is confidential patient information?

Confidential patient information is when 2 types of information from your health records are joined together.

The 2 types of information are:

  • something that can identify you
  • something about your health care or treatment

For example, your name joined with what medicine you take.

Identifiable information on its own is used by health and care services to contact patients and this is not confidential patient information.

How we use your confidential patient information

Your individual care

Health and care staff may use your confidential patient information to help with your treatment and care. For example, when you visit your GP they may look at your records for important information about your health.

Research and planning

Confidential patient information might also be used to:

  • plan and improve health and care services
  • research and develop cures for serious illnesses

Your choice

You can stop your confidential patient information from being used for research and planning. Find out how to make your choice.

If you’re happy with your confidential patient information being used for research and planning you do not need to do anything.

Any choice you make will not impact your individual care.


Congratulations on your Pregnancy – Have you tried the new Mum & Baby App………….

Better outcomes – To date, the App has been downloaded by over 4000 users and maternity staff. The App aims to improve women and families’ experience of maternity care, specifically supporting 100% of women being offered digital personal care plans, an increase in meaningful choice for women using services, increased safety and self-referrals and early bookings to meet the 10 weeks plus 6 days target. Women are attending appointments with a better understanding of the service and of what to expect which means they are better prepared and the consultation can be used to benefit them the most. Service users have quicker access to information to support their choices and manage their own health.

Better experience – The team has received positive feedback from the women who have already accessed the App. Examples include:

“I never knew there was so much to know and this App helps to keep it all in one place.  Easy to use.  Brilliant.”

“It has done so much to help me understand what to expect during pregnancy and birth.”

Staff have also welcomed the App:

“Packed with information. A great support for pregnancy, birth and beyond.” (midwife comment)

“This App offers women in NW London clear and straightforward information about their pregnancy, birth, and the care that they can expect.  It will be great for women to have all this info at their fingertips.” (midwife reviewer)

Better use of resources – Staff report that the App has streamlined processes for women leading to less duplication which has freed up clinician time. Owing to the success of “mum and baby” in North-West London, the LMS has developed a Business Case to enable other Local Maternity Systems to purchase and adapt the App for their own use. Maternity units across the sector are continuing to collaborate closely on the production of information. They are working closely with their communications teams to integrate the App with their maternity websites.

For more information:

Download from Apple App Store

Download from Google Play Store

Covid-19 & Flu Vaccinations

Please do check this webpage for the latest updates and information on the availability of  Covid-19 vaccines in Ealing & Flu vaccines at the practice and local pharmacies.

Covid-19 vaccine

We will contact patients when the Covid-19 vaccine is available for them.                     Please DO NOT contact us but just keep rechecking this webpage. Due to the limited supply of the vaccine, the NHS will initially be targeting patients in order of the following Priority Groups – currently, Priority Groups 1& 2 are being targeted. Please read this leaflet to explain why you might need to wait: Covid-19 Vaccine: Why do I have to wait Leaflet.


Priority group Risk group
1 Residents in a care home for older adults and their carers
2 All those 80 years of age and overFrontline health and social care workers
3 All those 75 years of age and over
4 All those 70 years of age and overClinically extremely vulnerable individuals (not including pregnant women and those under 16 years of age)
5 All those 65 years of age and over
6 All individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality
7 All those 60 years of age and over
8 All those 55 years of age and over
9 All those 50 years of age and over

For more information about the Covid-19 vaccine, please visit Coronavirus (COVID-19) vaccine – NHS ( or read this leaflet:  Covid-19 Vaccine Guide for Adults

Patients cannot currently receive the vaccine at Cloister Road Surgery but will be booked into a Covid-19 vaccination centre (likely at Ealing Town Hall or Dominion Centre in Southall). You will require 2 doses of the vaccine which are now likely to be administered at least 3 months apart. Please read this leaflet to know what to expect after having the vaccine: Covid-19 vaccine: What to expect after vaccine leaflet


Flu vaccine

All flu vaccines are currently in stock at the practice. If you are in any of the groups below and received an invitation, please book your flu vaccine appointment online or by contacting reception. 

  • Children aged 2-3yrs old (age on 31 Aug 2020 – born between 1 Sept 2016 & 31 Aug 2018)  – Please read this link: Vaccines and Porcine Gelatine
  • Patients aged>50 yrs old:  Read this leaflet for more info Over50s Flu Extended program
  • Patients aged<50 yrs old suffering from a long term condition

If you cannot see the information below, please try using this link: Flu vaccine availability at local pharmacies

Primary care COVID expectations for General Practice and COVID Vaccination Programme

Dear Patients,

As you will be aware, the COVID-19 rates of infection have increased to significant levels in our area.  At the same time, we need to maximise our work of vaccinating patients with the COVID-19 vaccine.

We have been advised to free up time with our team to help look after patients with emergencies and protect patients with the vaccine. If your problem is an emergency then please call 999

If you need to contact the practice with other symptoms or queries please use the eConsult link -> eConsult
Your online form will be reviewed by a clinician and you will be contacted back. You will either be contacted by the surgery to ask you more questions or you will receive a  text/telephone call on what to do next.