Patients who are taking regular medication can take advantage of our computerised Repeat Prescription system.
The system is designed to make it more convenient for patients to obtain their prescriptions without having to see the doctor on each occasion and to reduce the possibility of errors.
You can only request prescriptions that are listed on your Repeat Prescription sheet. If you require any other medication you must make an appointment to discuss this with a doctor.
The maximum supply of medications on Repeat Prescriptions is for 84 days (12 weeks). Please allow 2 working days before collecting your prescription.
Your Repeat Prescriptions will require at least an annual review with a doctor.
Request Repeat Prescriptions on-line
It is now possible for patients to contact the surgery on-line. This will allow you to:
- request repeat prescriptions
- book or cancel appointments
- inform us about changes to your personal details such as change of address or telephone number.
If you would like to use this facility you will need to attend the surgery to register for Online Access. Please remember to bring some ID such as a passport or driver’s license.
Electronic Prescription Service
We are now able to issue Electronic Prescriptions
Instead of receiving a paper prescription from the doctor your prescription can now be sent electronically to your nominated pharmacy where you will be able to collect your medication.
Please remember that you can also request Repeat Prescriptions online using Patient Access.
Nominate a Pharmacy
Ask someone at your GP surgery or at any pharmacy or dispensing appliance contractor that offers EPS to add your nomination for you. Nomination means you choose a place for your GP practice to electronically send your prescription to. You don’t need a computer to use EPS.
You can change your nomination or cancel it and get a paper prescription. If you don’t want your prescription to be sent electronically just tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
You will not have to visit your GP practice just to pick up your paper prescription. Instead, your GP will send the prescription electronically to the place you choose, saving you time.
The prescription is an electronic message so there is no paper prescription to lose.
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
If the prescription needs to be cancelled the GP can electronically cancel and issue a new prescription without you having to return to the practice – saving you extra trips.
You may not have to wait as long at the pharmacy as your repeat prescriptions can be made ready before you arrive.
Hospital Prescriptions should be taken to the Hospital Pharmacy to be dispensed. If the medication needs to be continued after two weeks, then GP can continue to issue the prescription.
Private Consultant Prescriptions
Private Consultant Prescriptions can be dispensed at any pharmacy. Where appropriate the GP will consider transferring the prescription to an NHS prescription but only after receiving written correspondence from the consultant.
The GP may decide not to issue an NHS prescription or may decide to give alternative treatment.
Private GP Prescriptions
Under certain circumstances, your GP may issue you with a Private Prescription. We do not charge a fee for Private Prescriptions (except for antimalarial medication), but when the drug is dispensed by the pharmacist you will be charged for the cost of the medication.
Wherever possible we aim to prescribe the most cost-effective treatment in line with NICE Guidelines and with support from Ealing CCG medicines management team.
Repeat prescriptions are medications that appear on the counterfoil of your prescription which your doctor would like you to continue on a regular basis.
How to request a Repeat Prescription
Repeat prescriptions may be ordered in several ways:
You can order your repeat prescriptions via SystmOnline on a computer, iPad or a phone APP. The surgery will give you a log in and password to access this.
You can order your repeat prescriptions via our dedicated email firstname.lastname@example.org
Fill in a prescription request form or underline the items needed on the tear-off side of your prescription and drop it into the surgery. Please do not order any medications you do not need.
If a stamped addressed envelope is supplied, your prescription can be returned via Royal Mail. Find our postal address.